Performance criteria

• Compliance with occupational health and safety rules
• Compliance with work instructions
• Observance of environmental laws and regulations
• Observance of WHMIS rules
• Proper preparation of the equipment
• Good organizational skills

Tasks

• Receive instructions pertaining to the contracts in question.
• Know the work schedule.
• Ensure that the required material is at hand: check the state of the pressure device and all other cleaning equipment, replace any parts that need replacing, etc.
• Ensure that the required cleaning products (ordinary or ecological) are at hand.
• Make sure that the personal protection equipment is in working order.
• Check the placement of the product data sheets and make sure these are up to date.
• Place the material and products in the vehicle.
• Fill the water tank.
• Verify the accuracy of the clients’ contact information (individual or company name, address and telephone number).
• Use a road map or a GPS device.

Performance criteria

• Compliance with work instructions
• Relevant, accurate and clear information provided
• Presentation of positive image of the business
• Courteous service
• Concern for client satisfaction.
• Punctuality

Tasks

• Introduce himself/herself to the owner or representative of the home or establishment immediately upon arrival.
• Greet the client and confirm the nature and extent of the work to be done.
• Answer any questions about the steps involved and the amount of time the work will take.
• Ask for permission to move any objects cluttering the work site.
• If there are any problems, advise the person in charge.

Performance criteria

• Observance of occupational health and safety rules
• Compliance with work instructions
• Observance of WHMIS rules
• Constant concern for his/her own safety and that of others
• Concern for the integrity of others’ property
• Clear communication
• Courtesy
• Vigilance

Tasks

• Check the vehicle's safety devices.
• Use traffic cones to create a safety perimeter on the street and sidewalk.
• Remove any potentially harmful objects from the work area.
• Monitor the work area and ask any unauthorized persons who may be there to leave.
• Control the traffic, if necessary.
• Set up tarpaulins or other coverings to protect the entrance, lawn, flowerbeds, walkways, etc.
• Put up a ladder.

Performance criteria

• Observance of occupational health and safety rules
• Observance of the maximum capacity of the equipment
• Observance of the procedures for starting and shutting down the equipment
• Proper application of the work techniques
• Proper interpretation of the signals of the person in charge of the work
• Safe use of equipment

Tasks

• Ensure that the weather is conducive to operating the lift equipment.
• Inspect the lift equipment (control systems, structural components, etc.).
• Ensure that the lift equipment is properly anchored.
• Make sure that the work environment is free of obstacles (electrical wires, overhead obstructions, etc.).
• Use the safety harness or any other retaining device.
• Turn on the lift equipment.
• Raise and lower the lift platform.
• Turn off the lift equipment.
• Identify any problems and notify the person in charge.

Performance criteria

• Observance of occupational health and safety rules
• Compliance with work instructions
• Observance of environmental laws and regulations
• Observance of WHMIS rules
• Observance of the company’s quality control standards
• Proper application of work techniques
• Proper use of cleaning equipment
• Careful attention to sidings
• Proper procedures for eliminating dirt, smoke, graffiti, etc.

Tasks

• Take the cleaning equipment out of the vehicle.
• Prepare the equipment: install the nozzle, install and connect the hoses, carry out the required checks, etc.
• Prepare the cleaning products.
• Put on the personal protection equipment (cleaning outfit, steel-toe boots, safety helmet and glasses, gloves, etc.).
• Start the cleaning equipment.
• Conduct a test.
• Spray the cleaning product on the external siding.
• If necessary, scrub the siding.
• Notice the effect of the product.
• Rinse the siding.
• Turn off the equipment.
• Check the quality of his/her work and make any needed corrections.
• Identify any problems that arise and notify the person in charge.

Performance criteria

• Compliance with occupational health and safety rules
• Compliance with work instructions
• Observance of environmental laws and regulations
• Cleanliness of work area

Tasks

• Collect the tools, small equipment and traffic cones and place them in the vehicle.
• Salvage any reusable or recyclable materials and products.
• Take down and fold the tarpaulins or protective canvas.
• Wash the sidewalk and the adjacent street area.
• Clean his/her individual protection equipment
• Check the water level in the tank.
• Carry out a visual inspection to make sure that no equipment or materials have been left on the site.
• When the inventory is low, notify the person in charge.

Performance criteria

• Compliance with occupational health and safety rules
• staying within the limits of the occupation
• Compliance with the institution's emergency protocol
• Proper use of the material in the first-aid kit
• Self-control
• Promptness

Tasks

• Recognize that the situation is an emergency.
• Notify the person in charge or call the emergency number (310-4141 or 911).
• Apply the prescribed measures.
• Reassure the person and stay with them until help arrives.
• Intervene while being mindful of your own safety.
• Write an event report.