Directory of Semiskilled Trades

Sector : 21 - Beauty Care Info

8666 Hair Salon Assistant

M666
Field of application Esthetician assistants work in hair salons, barber shops or in establishments providing a combination of hair care and esthetic services.
Other job titles No other job titles

816601 - Keep an appointment book 2

Performance criteria

  • staying within the limits of the occupation
  • Compliance with company policies
  • Attentive listening to clients
  • Courteous service
  • Relevant, accurate and clear information provided

Tasks

  • Take telephone calls.
  • Provide general information on the services offered, the rates, opening hours, etc.
  • Consult the appointment book.
  • Book appointments.
  • Confirm appointments.
  • Change appointments. Optional task or competency
  • Complete client charts. Optional task or competency
  • Deliver messages.

816602 - Greet clients (with or without an appointment) 2

Performance criteria

  • Compliance with work instructions
  • Appropriate personal appearance
  • Pleasant demeanour

Tasks

  • Welcome the client and check the appointment.
  • Invite the client to remove her or his coat and have a seat.
  • Take out the client chart.
  • Invite the client to make herself or himself comfortable.
  • Offer magazines or newspapers.
  • Prepare and offer a beverage and/or snack. Optional task or competency

816603 - Shampoo hair Optional task or competency 2

Performance criteria

  • Compliance with occupational health and safety rules
  • Compliance with work instructions
  • Observance of manufacturer’s specifications
  • Good personal hygiene
  • Constant concern for client’s comfort
  • Order and cleanliness

Tasks

  • Set up the client.
  • Untangle and brush hair. Optional task or competency
  • Adjust the water temperature and flow.
  • Wet the hair.
  • Apply the shampoo recommended by the hairdresser.
  • Massage the scalp.
  • Apply the conditioner or detangler recommended by the hairdresser, if necessary. Optional task or competency
  • Rinse the hair well and pat dry.
  • Lightly clean the work area.

816604 - Display hair products and other types of products 2

Performance criteria

  • Compliance with occupational health and safety rules
  • Compliance with work instructions
  • Accurate and visible labelling
  • Visibility of brand names
  • Compliance with display plan
  • Order and cleanliness

Tasks

  • Become familiar with the display plan. Optional task or competency
  • Check that the products are available.
  • Label products: prepare and affix the labels.
  • Clean the existing displays.
  • Rotate products: check expiry dates and remove expired or damaged products.
  • Arrange products on counters, shelves, displays, etc.
  • Display any current specials. Optional task or competency
  • Set up or remove decorations according to the season, special event, etc. Optional task or competency
  • Notify the person in charge when inventories are low.

816605 - Clean and tidy up the premises 1

Performance criteria

  • Compliance with occupational health and safety rules
  • Observance of hygiene and cleanliness rules
  • Compliance with work instructions
  • Proper use of equipment and cleaning products
  • Compliance with storage plan
  • Order and cleanliness

Tasks

  • File client charts. Optional task or competency
  • Wash, dry and fold towels and smocks.
  • Clean and disinfect work tools.
  • Clean and disinfect sinks.
  • Clean and tidy up the work areas.
  • Sweep the floors.
  • Dust counters and clean mirrors.
  • Clean and disinfect washrooms.
  • Empty garbage cans and take out the garbage.
Info Optional competency or task. Competencies or tasks marked with this symbol are not required in all workplaces. They could be included in a student’s training plan if the practicum setting offers the opportunity for the student to apply them.