Performance criteria

• Observance of hygiene and cleanliness rules
• Compliance with work instructions
• Order and cleanliness

Tasks

• Arrange the tables.
• Polish utensils and wipe glasses.
• Set the tables: tablecloths or placemats, napkins, dishes, glasses, utensils, lamps, candles, flowers, etc.
• Set up the galley: stock the carts with foodstuffs and various materials, prepare coffee, tea, etc.
• Stock the bar.

Performance criteria

• Observance of occupational health and safety rules
• Observance of hygiene and cleanliness rules
• Compliance with work instructions
• Staying within the limits of the occupation
• Effective coordination with the food and beverage server and kitchen staff

Tasks

• Fill water glasses.
• Serve condiments and other items such as bread, butter, etc.
• Serve entrees, desserts and hot drinks.
• Clear dishes.
• Direct customers’ requests to the food and beverage server.

Performance criteria

• Compliance with work instructions
• Proper application of work techniques
• Quick execution

Tasks

• Clear dishes and glasses, with and without a platter.
• Remove tablecloths or placemats.
• Wipe tables.
• Bring the dirty dishes for dishwashing.

Performance criteria

• Compliance with occupational health and safety rules
• Observance of hygiene and cleanliness rules
• Observance of rules with respect to hazardous materials
• Compliance with work instructions
• Proper application of work techniques
• Proper use of materials-handling equipment
• Concern for the safety of people and goods
• Careful handling of products

Tasks

• Choose the materials-handling equipment in accordance with the form and weight of the products.
• Check the condition of the materials-handling equipment.
• Lift boxes, bags, materials or any other cumbersome items and place them on the equipment.
• Move products.
• Place the products in the designated locations.
• Detect any problems and notify the person in charge.

Performance criteria

• Observance of occupational health and safety rules
• Observance of hygiene and cleanliness rules
• Compliance with work instructions
• Proper use of cleaning products
• Order and cleanliness

Tasks

• Clean the equipment.
• Wash and put away glasses, dishes and utensils.
• Sweep floors.
• Detect various problems and notify the person in charge.

Performance criteria

• Observance of occupational health and safety rules
• Observance of hygiene and cleanliness rules
• Compliance with work instructions
• Proper use of cleaning products
• Order and cleanliness

Tasks

• Clear, empty, wash and put away platters.
• Clean and disinfect tables and chairs.
• Sweep and wash floors.
• Empty and clean garbage cans.
• Clean and disinfect bathrooms.
• Store cleaning products.